Backing up Computer Files
Your Desktop, Documents, and Pictures folders are living in your OneDrive so they should already be "Backed Up." To access these folders you can head to Office.com and click on OneDrive.
As the summer approaches, we are encouraging you to back up all the data you wish to retain for use when you return. Your new computer will have a new image on it when you return in the Fall. A new image means that a clean copy of the operating system is installed and all files (documents, links, favorites, music) are deleted. If you do not back up the files located on your computer they will not be recoverable. **Please remember to remove all CDs, DVDs, and external drives including thumb drives.
It is YOUR responsibility to back up all data on your computer. Therefore, we have provided instructions that will assist you in backing up your own files, folders, e-mail, etc. *Technology is not responsible for lost data due to a failure to back up*
- We recommend backing up to an external drive, Google Drive, or One Drive.
Please follow these directions to back up:
- Click the Microsoft Start button
- Click File Explorer located in the taskbar (Windows 10) or Computer
- Click "This PC" on the left-hand side
- Double Click the (C:) drive
- Double Click on Users
- Double Click the folder with your username (You may see two different folders- one could be your username the other could be your usernameDENTONISD You will need to go into the folder to see which folder contains your files that need to be backed up)
The most important
folders to back up are listed in red
type (You can double click any of these folders to see what is inside them): DO NOT
just drag your whole user folder to your backup location. This folder contains many items that do not need to be backed up such as Google Drive, One Drive, and Dropbox. This will only use up space that is not needed.
- Contacts - This folder has your contact information
- Desktop - This folder contains any files or folders that you saved to your desktop
- Documents - Contains all the files and folders you have saved locally on your computer
- Downloads - Files that you have downloaded from the internet
- Favorites - Internet Explorer saved websites
- Links - Shortcuts to different locations such as your desktop, Google Drive, Etc. **see note below
- Music - iTunes stores information in this folder as well as any music files you may have saved
- Pictures - Photos you have saved
- Videos - Videos you have saved
- As you are backing up files/folders if you see a small square with an arrow in the bottom left corner of the icon this means that it is a shortcut to the original file/folder. Shortcuts will not work from your backup file
. You need to be sure you have a copy of the original
file/folder. If you do not know where the original is located right-click
on the shortcut file/folder
and select properties
. You will see the file/folder location
in the target line
- Outlook E-mail - No need to back up your email unless you have exported or created Archives for your Outlook e-mail. If so, you will want to be sure to back up those files. By default, Outlook creates a folder inside your Documents folder on your computer called Outlook Files. Inside that folder, you will find these files unless you changed the save location to a different location. In that case, you would need to locate those files and back them up. You can search your computer for these files by:
- Double click on your Computer Icon
- Double click on the (C:) Drive
- In the search box type: *.pst
- Press Enter
- If you have any .pst files located on the hard drive of your computer they will show in the list
- You will also see the size of the file and the date it was created
- Make sure you have these files backed up if you wish to keep them.
- If you use Google Chrome bookmarks follow these directions to back up your Chrome bookmarks:
- In the top-right corner of the browser window, click the Chrome menu (the 3 small black dots)
- Select Bookmarks>Bookmark Manager
- Click the menu button in the top right corner of the Bookmarks page(the 3 small white dots)
- Select Export bookmarks to HTML file
- Save the Google bookmarks file in the same location as your other backup files
- If you use Mozilla Firefox bookmarks follow these directions to back up your Firefox bookmarks:
- Click the Library button on the toolbar (If you don't see it there, click the menu button then click Library.) Click Bookmarks and then click the Show All Bookmarks bar at the bottom.
- From the toolbar on the Library window, click Import and Backup and choose Export Bookmarks to HTML
- In the Export Bookmarks File window that opens, save the file bookmarks.HTML, to your backup location.
- Click the Save button. The Export Bookmarks File window will close. Close the Library window.
***VERY IMPORTANT - If you have specialized software that backs up to a database such as QuickBooks you must run a final backup BEFORE having your computer imaged and save that file to a backup location ****
- Software List - Create a list of all software you currently use so that you know what needs to be added back to your new computer. To see what software is currently on your computer:
- Click the Windows flag button in the lower-left corner of your computer
- Look through all the software
- Make a list of the software that you will need to be installed on a new machine. All Microsoft products are already on the image.
- Save your list inside your backup folder. Once you have your new computer, you can install any missing software through the Software Center or submit a HEAT ticket with your service tag. **Note it might take a bit before the new service tags are entered into HEAT. If your new service tag doesn't authenticate when submitting a HEAT ticket, type in n and wait for the N/A to populate. Be sure and type your service tag in the Description portion of your HEAT ticket before submitting the ticket.
- To check the file size on a folder or a file you want to backup:
- Right-click the file/folder
- Select Properties
- Look at the Size on disk
If you have any questions about back up please submit a Heat ticket.