Empowering Lifelong Learners
Make sure that the soundbar on your computer is plugged into the machine. Click the sound icon on the bottom right corner of your screen and select the drop-down menu to switch inputs. You can switch to your computer's internal speakers, the Dell SoundBar attached to your monitor, or whichever display device you happen to have. (Projector/Panel)
*If your monitor is plugged into your computer via USB cable, it should work when plugged into your monitor as well.
Monitor not turning on?
Please check the back of your monitor and check that the power cable is pushed in all the way. These will come loose often if you tend to move your monitor around during the day. The A/V cable may have come unplugged as well. These can be VGA, HDMI, D-Port, or DVI cables. If it's still not turning on, please contact your campus tech for further assistance.
If your computer happens to be in a frozen state and you cannot move your mouse, you can reset your machine by holding down the power button until it shuts off.
The computer isn't powering on in the morning?
Ask your campus tech to make sure your computer is set to turn on in the mornings. They will know the proper procedure to allow for your desktop to perform this action.
Uploading files and folders to OneDrive
If you are backing up your computer and want to put your items in OneDrive, follow the steps below for the simplest method.
- Create a folder on your Desktop (right-click on the desktop, select New, then Folder) and name it “Backup 2019”, or whatever naming scheme makes sense to you.
- Following the directions on our Self-Help Desk, place the items you want to save into the “Backup” folder you created in step 1.
- Log in to Office365 through the SSO, Managed Bookmarks, or District website.
- Once logged in, click on the OneDrive button.
- From here click on the Upload button along the top and select Folder.
- Select Desktop on the left and then click on your “Backup” folder. Click Upload.
Alternatively, you can upload each file and folder individually using steps 3-5 but obviously, it would be a more laborious procedure depending on the number of files and folders you have to backup.
*NOTE - The backup may take some time depending on the size of the files and folders you are uploading.