Maintenance

Operations HEAT Tickets

An Operations HEAT ticket is a maintenance work request entered into the HEAT system by an authorized person of a Denton ISD facility. Only the building administrator is authorized to put in Operations HEAT tickets, although that person can designate someone to put them in on their behalf.

Operations HEAT tickets cover just about anything that needs to be fixed that isn’t covered by a Technology HEAT ticket. Technology HEAT tickets cover computers, printers, faxes, phones, PA systems, etc.

If you have a question regarding the operations heat ticket system, an outstanding work order, or have an urgent repair request, contact Diarael Jay Sanchez at extension 0232 for assistance.

If you have an emergency or urgent repair request, call ext. 0233 or 0200 and make sure you speak to a live person.