FAQs for New Students
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Who can enroll a student?
A student should be enrolled by a parent, guardian, or a person with control under a court order. For more information, contact your child's campus
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Do I have to answer all the questions?
Yes, questions marked with ‘Required’ are required and will not allow you to proceed without completing the field.
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What if I make a mistake?
If you would like to make a change, before submitting the form, you can either navigate back to the page using the "Prev” and “Next” buttons. If you are on the Review page, click on the underlined field. If you have already submitted the form, then you will need to contact your student’s school, so they can make the changes for you.
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I have completed the form, now what?
Once you have finished entering your information, click “Submit.” This will send all the information you have entered to the school. If you cannot click on this button, you will need to make sure that you have answered all required questions. After you have submitted the registration form you will receive an email from infosnaphelp@dentonisd.org with a secured link to upload the required enrollment documents to complete the registration process.
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What if I have more than one student in the district? Do I need to do this for each child?
Yes, because you will need to provide information that is specific for each child. We recommend that you complete and submit one form and then start another using the same account.
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What if I have a child in our household that this new to the district?
If you need to fill out a registration for a new student, you will be given the opportunity on the final page of Registration or visit http://www.dentonisd.org/registration and click the New Student Registration link.
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Who do I contact for technical difficulties?
We are happy to help! You can:
- Contact your campus office directly
- Email your questions to infosnaphelp@dentonisd.org
- Power School Registration parent support: 1-866-752-6850
- For technical support, visit our PowerSchool Community help center or click “Help” from any form page.
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Which school will my student attend?
Visit the school finder page if you are unsure which school your student will attend.
FAQs for Returning Students
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Can a parent remove another Guardian from PowerSchool Registration?
No. Removal of a Guardian is requested at the campus level only. A Guardian cannot be removed without legal documentation, court order, or death certificate.
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Can I change my physical address in PowerSchool Enrollment?
Yes. You can request an address change in PowerSchool Registration. The change of address is approved by campus personnel once you have uploaded your proof of residency to the zoned campus.
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Can a parent remove Emergency Contacts in PowerSchool Registration?
Yes. An emergency contact can be removed and replaced each school year.
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What if I can’t remember my email/login and/or password to PowerSchool Registration?
A PowerSchool Registration login can be retrieved at the child's campus as well with password reset.
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Can a parent change his or her email address for the PowerSchool login?
Yes, once the parent is logged in using the OLD email address, you can change your login and password at any time.
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What if a student changes his/her address over the summer and PowerSchool Registration is showing the old campus?
Continue with the online enrollment process. Upload your new proof residency to the zoned campus.
